Terms of Service
Welcome to Mihika Jewels (https://mihikajewels.in/). These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with these terms.
1. General Information
Mihika Jewels provides access to our website to allow customers to browse and purchase silver jewelry, including rings, bracelets, earrings, necklaces, and other related products.
By using this website, you confirm that you are at least 18 years of age or have obtained parental consent.
2. Products and Pricing
-
Product Information: We strive to provide accurate product descriptions and images. However, we do not guarantee that descriptions are completely error-free, and the color or appearance of items may vary slightly depending on your screen or monitor.
-
Pricing: All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless specified otherwise. We reserve the right to change prices without prior notice.
-
Availability: Products listed on the website are subject to availability. We reserve the right to limit the quantities of any products we offer and discontinue any product at any time.
3. Orders and Payments
-
Placing an Order: Once you place an order, you will receive an email confirmation detailing your order and payment information. Please ensure the accuracy of your details as we are not responsible for incorrect information provided by the customer.
-
Payment Methods: We accept various payment methods such as credit cards, debit cards, UPI, and other online payment options. Payment must be made in full before shipping the product.
-
Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including instances where fraudulent activity is suspected or if the product is unavailable. If your order is canceled, you will be notified and refunded accordingly.
4. Shipping and Delivery
-
Shipping Policy: We ship across India using reliable courier services. Shipping charges and estimated delivery times will be provided during the checkout process. Delivery times are estimates and may vary due to unforeseen circumstances.
-
Ownership and Risk: Once the product is shipped, the ownership and risk of loss are transferred to the customer. We are not liable for any delays or damage caused during transit.
5. Return and Refund Policy
-
Eligibility for Returns: If you are not satisfied with your purchase, you may request a return within 7 days of receiving the product, subject to our Return Policy. The product must be unused and in its original condition and packaging.
-
Refund Process: Refunds will be processed after we inspect the returned product. Refunds may take up to 7-10 business days to reflect in your account.
-
Non-Returnable Items: Custom-made or personalized items are not eligible for returns.
For more details, please refer to our Return and Refund Policy.
6. User Conduct
By using this website, you agree to:
- Not use the website for any unlawful purposes or in violation of applicable laws.
- Not engage in fraudulent, abusive, or harmful activities, including attempts to interfere with the website’s security.
- Not use any automated systems or software to extract data or information from the website without our permission.
We reserve the right to suspend or terminate access to our website for users who violate these terms.
7. Intellectual Property
All content on the website, including text, images, graphics, logos, and designs, is the property of Mihika Jewels and is protected by copyright and other intellectual property laws. You are not permitted to reproduce, distribute, or use any content without prior written permission.
8. Limitation of Liability
Mihika Jewels is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or inability to use the website, including any errors, interruptions, or delays in service.
9. Indemnification
You agree to indemnify and hold harmless Mihika Jewels, its employees, directors, and affiliates, from any claims, damages, liabilities, or expenses arising from your use of the website or violation of these terms.
10. Changes to Terms of Service
Mihika Jewels reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and your continued use of the website after such changes indicates your acceptance of the new terms.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us:
Mihika Jewels
Email: mihikajewels925@gmail.com
Phone: +91 7489321172
