Shipping Policy
At Mihika Jewels (https://mihikajewels.in/), we aim to ensure a seamless shopping experience for our customers by offering reliable and prompt shipping services. Please read our Shipping Policy to understand how we handle deliveries and shipments.
1. Shipping Locations
We currently offer shipping within India. We do not offer international shipping at this time.
2. Processing Time
- All orders are processed within 5-7 business days (excluding weekends and public holidays) after you place the order.
- You will receive a notification once your order has been shipped along with tracking details.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and the size of your order:
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Standard Shipping: INR [Insert Amount] (or Free for orders above INR [Insert Amount])
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Express Shipping: INR [Insert Amount] (optional)
Please note that any applicable shipping costs will be displayed at the time of checkout.
4. Delivery Time
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Standard Delivery: Orders typically arrive within 7-10 business days from the date of shipping.
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Express Delivery: Orders typically arrive within 5-7 business days from the date of shipping. Delivery times may vary depending on your location, holidays, or other external factors.
5. Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number to monitor your shipment's progress. You can track your order through the courier partner's website or app using the tracking information provided.
6. Undelivered or Lost Packages
If your package is delayed or lost during transit, please reach out to us at info@mihikajewels.in with your order details. We will assist you in locating your package or, if necessary, provide a replacement.
7. Delivery Issues
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Incorrect Address: Please ensure that the shipping address you provide is correct. Mihika Jewels is not responsible for orders delivered to incorrect addresses due to customer errors.
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Delivery Attempts: Our courier partners will make multiple delivery attempts. If you are unavailable at the time of delivery, the package may be returned to us. In such cases, additional shipping charges may apply for re-delivery.
8. Shipping Restrictions
We do not ship to P.O. Boxes or Military APO/FPO addresses.
9. Damaged or Missing Products
In the event you receive a package that is visibly damaged or missing items, please contact us within 48 hours of receiving the order at info@mihikajewels.in. Provide details of the issue along with supporting photos if applicable, and we will resolve the matter promptly.
10. Contact Information
For any queries or concerns related to shipping, feel free to contact us:
Mihika Jewels
Email: mihikajewels925@gmail.com
Phone:+91 7489321172
